Privacy Policy


Welcome! The following privacy policy (the “Privacy Policy”) outlines the types of personal information that Art Tap Exchange LTD (“we,” “our,” or “us”) collects when operating services through our website (the “Site”) and related mobile application (“app,” and collectively with the “Site,” “Art Tap X” or the “Service”).

Your privacy is important to us. When running Art Tap X, we follow a few fundamental principles:

We don’t ask you for information that by itself can be used to identify you (for example, a your name, email address, postal address or phone number) (collectively, “Personal Information”) unless we truly need it. That being said, what we do ask for is used to enable us to make an amazing art exchange. We talk more about what information we require below.

  • We’re not a huge, faceless corporation. We’re just normal people trying to make something great.
  • We don’t share your Personal Information with third parties except to comply with the law, make Art Tap X better, protect our rights, or in the event of a business transfer.
  • We don’t store Personal Information on our servers unless required for the on-going operations.

If you have any questions, please contact us at

How You Accept this Policy

When you visit Art Tap X, sign up for an account, download the app, or otherwise provide us with any Personal Information you consent to the terms and conditions of this Privacy Policy.

Information We Collect and Why

In order to provide you with a high quality service and verify your identity, we collect various types of information when you visit Art Tap X.

As a Visitor

Like most websites, we may collect various types of non-personally identifiable information about visitors, such as device-related information (e.g., device, browser, or IP address) and server log information (e.g., date and time of day of your visit). We use this information to better understand our visitors and to enhance your experience.

As a User

When you create a user account, we will also collect certain Personal Information such as your first and last name, username, email address, and password. Art Tap X also keeps track of your use of the website, app, and artwork that you may post or purchase. We use this information for internal purposes to understand or improve Art Tap X or for external marketing or advertising purposes.

As an Artist

In addition to the information collected when you create a user account, if you’re an artist we may collect additional information, like a profile photo, your bio, your shipping address, and various information and photos about your artwork.


It’s hard to operate an online service, without using cookies. A “cookie” is a small file containing a string of characters that is sent to your computer and stored on your device when you visit a website. We may set and access cookies on your device when you use Art Tap X. When logging in, a cookie is sent to your device that identifies your user account and allows you to successfully access ArtTap. You are not required to accept any cookies; however if cookies are impaired or disabled, you may not be able to login successfully and/or some features of Art Tap X may not function properly.


We may use analytics tools, such as Google Analytics, to collect information about your usage of Art Tap X (collectively “Analytics Tools”). These Analytics Tools collect information such as how often you visit the Service, what areas of the Service you visit, and what other sites or services you used prior to using Art Tap X.

Analytics Tools all operate differently. For example, Google Analytics only collects the IP address assigned to you on the date you visit Art Tap X, not your name or other identifying information. Although Google Analytics plants a permanent cookie on your computer to identify you as a unique user the next time you visit, the cookie cannot be used by anyone but Google.

As of right now, we only use the information we get from Analytics Tools to improve the Service and do not combine the information collected through the use of Analytics tools with Personal Information. However, we reserve the right to do so in the future.

Google’s ability to use and share information collected by Google Analytics about your use of Art Tap X is restricted by the Google Analytics Terms of Service and the Google Privacy Policy.

You can prevent Google Analytics from recognizing you on return visits to Art Tap X by disabling cookies on your browser. You also can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on here.

Other Third Party Services

We haven’t built all of the features offered on Art Tap X from scratch. We utilize various third-party services to maintain Art Tap X (collectively “Third-Party Services”), such as Facebook and Google. If you authorize us to connect with these Third-Party Services, you grant us the permission to collect certain Personal Information, such as your name, email address, and any other information that the third-party service makes available to us. Your use of these Third-Party Services is governed by their Terms of Service and Privacy Policies. We will use and disclose such information in accordance with this Privacy Policy.

We further manage our payments through Stripe. We do not store credit card information. Such information is stored by our third party payment processor, and the use and storage of such information will be subject to their Terms of Use and Privacy Policy. By authorizing us to connect with a third-party service, you authorize us to collect or share certain Personal Information, such as your name and email address. We will use and disclose such information in accordance with this Privacy Policy.

How We Use Your Personal Information

We collect data for a variety of reasons, some of which were described above. Specifically, we use your Personal Information to:

  • Facilitate the buying and selling of artwork;
  • Provide, maintain, administer, or expand Art Tap X and deliver you with information that you request;
  • Respond to correspondence that we may receive from you;
  • Perform business analyses or support, improve, or enhance Art Tap X or other products and services we offer;
  • Send you Art Tap X-related information (through email or otherwise) such as updates, special offers, and changes to certain legal documents, or content that we think will interest you according to your preferences;
  • Contact you when necessary or requested;
  • Customize and tailor your Art Tap X experience; or
  • Prevent, detect, and investigate security breaches or potentially illegal or prohibited activities.

As part of this process, we may aggregate some of your Personal Information in certain data analysis, and may display this information publicly or provide it to others. When aggregating such information, we make sure that the information is not identifiable to any particular user.

When do We Share your Personal Information

We do not sell, rent, or trade any information that you provide us or share any of your information with any third parties, except as provided below.

We may disclose Personal Information from users to artists to facilitate the buying and selling of artwork. We will share only the information needed to complete the transaction and to allow for shipping and potential return of goods.

We may disclose Personal Information in response to service of legal process, such as a court order, summons, subpoenas, or as permitted or required by law when we reasonably believe it is necessary or appropriate to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or violations of our Terms of Service, which can be found here Art Tap X Terms of Use.

We may disclose potentially Personal Information to employees, independent contractors, vendors, and affiliated organizations that: (i) need to know your Personal Information in order to provide services available on Art Tap X; and (ii) have agreed not to disclose your information to others. Some of these employees, contractors, or affiliated organizations may be located outside of your home country. By using Art Tap X, you consent to the transfer of such information to them.

Information about our users, including Personal Information, may be disclosed or transferred to entities, now or in the future, affiliated with us or as part of any merger, acquisition, change of control, debt financing, insolvency, bankruptcy or sale of our assets. Such information may be used in the businesses of any entity so receiving it.

Data Retention

Art Tap X will retain your data for the life of the Service. If you delete your account, we may retain some Personal Information that you have provided to us in order to maintain the Service for other users or to comply with relevant laws.


We are especially sensitive about children's information. We’re not a site targeted towards children and we don’t knowingly collect information from children under the age of 13. If you have questions concerning our information practices with respect to children, or if you learn that a child under the age of 13 has used Art Tap X, created a user account, or provided us with Personal Information, please email us at

Your Choice as a User

Once your Art Tap X user account profile has been created, you can review and revise that information by visiting the Profile page. If you have any problems, you may also contact us at

Protection of Personal Information

The security of the information you provide is extremely important to us. We employ several physical and electronic safeguards to keep your information safe, including encrypted user passwords and securing all connections with industry standard transport layer security.

If you log into your account on a shared computer, be sure to sign out of your account when finished. If you believe a third party has access to your account, you must let us know as soon as possible.

Even with all these precautions, we cannot fully guarantee against the access, disclosure, alteration, or deletion of data through events such as, but not limited to, hardware or software failure or unauthorized entry or use.

Online Tracking and How We Respond to Do Not Track Signals

Online tracking is the collection of data about an individual’s Internet activity used to deliver targeted advertisements and for other purposes. Some web browsers (including Safari, Internet Explorer, Firefox, and Chrome) incorporate a “Do Not Track” (DNT) or similar feature that signals to websites that a visitor does not want to have his/her online activity and behavior tracked. If an online service elects to respond to a particular DNT signal, the service may refrain from collecting certain Personal Information about the browser’s user. Not all browsers offer a DNT option and there is currently no industry consensus as to what constitutes a DNT signal. For these reasons, many website operators, including Art Tap X, do not take action to respond to DNT signals. For more information about DNT signals, visit

Changes to this Policy

We may modify our Privacy Policy at any time. Any changes to the Privacy Policy will be reflected on this page and will become effective immediately upon posting. If the changes are significant, we will do our best to notify you via email or through a notification. Please check the effective date below to determine if there have been any changes since you have last reviewed the Privacy Policy.

Your Rights as a California Resident

Residents of California have the right to request from us certain information with respect to the types of Personal Information we share with third parties for those third parties’ direct marketing purposes and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year. To exercise your rights, you may make one request each year by emailing us at Your request should specify your full name and the email address you used when submitting Personal Information to us.

International Users and Visitors

Art Tap X is hosted in the United States. Because the Internet is global, you should note that by providing your personal information as an international visitor or user, you are: (i) permitting the transfer of your personal information to the United States which may not have the same data protection laws as the country in which you reside; and (ii) permitting the use of your Personal Information in accordance with this Privacy Policy.

Contact Information

For any additional questions email:


Art Tap Exchange LTD.
398-2416 Main St, Vancouver BC,
V5T 3E2, Canada Box 1283